Effective Date: Aug 1, 2025
This Privacy Policy describes how Siguniang Spirit (“we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from https://sgnspirit.com (the “Site”).
Contact
If you have any questions, concerns, or complaints regarding this policy, please contact us at:
- Email: info@sgnspirit.com
- Website: https://sgnspirit.com
Collecting Personal Information
We collect personal data to provide and improve our services. The following information may be collected:
Device Information
- Purpose: To load the Site accurately and analyze performance.
- Source: Automatically via cookies, log files, pixels, or similar technologies.
- Personal Data: Browser type, IP address, time zone, cookie data, referral URLs, pages visited, products viewed or searched.
Order & Account Information
- Purpose: To fulfill purchases, provide invoices, manage your account, screen for fraud.
- Source: Provided by you during checkout or account registration.
- Personal Data: Name, billing/shipping address, email, phone number, payment details (handled via third-party gateways).
Marketing Information
- Purpose: To send you updates, offers, or newsletters (only with your consent).
- Source: Via newsletter signup or opt-in boxes.
How We Use Your Information
We use your Personal Information for the following purposes:
- Fulfilling and managing orders
- Communicating with you
- Providing customer support
- Sending promotional emails (if opted in)
- Processing secure payments
- Analyzing trends and improving website functionality via Google Analytics
- Ensuring security and fraud prevention
Sharing Personal Information
We share your Personal Information only with:
- Payment processors (e.g., Stripe, PayPal)
- Shipping and logistics partners
- Analytics providers (e.g., Google Analytics)
- Email marketing platforms (if enabled)
We may also disclose information to comply with legal obligations or protect our rights.
*Note: We do not sell your Personal Information.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and track usage patterns.
Types of cookies we may use:
- Functional: Remembers preferences (e.g., login)
- Analytical: Collects aggregated usage data
- Advertising: Supports retargeting or lookalike ads (via Google/Facebook, if enabled)
You can control cookie preferences in your browser settings or via a cookie banner (if displayed).
More info:
- Google Analytics opt-out: https://tools.google.com/dlpage/gaoptout
Behavioural Advertising
We may use your browsing and purchase history to deliver personalized ads. You can opt out here:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- DAA Opt-out: https://optout.aboutads.info
Minors
Our website is not intended for children under the age of 13. If you believe a child has provided us with personal data, please contact us for removal.
Your Rights
Depending on your location (e.g., EU, UK, California, Canada), you may have the right to:
- Access the data we hold about you
- Request correction or deletion
- Withdraw consent for marketing
- Object to certain data processing
- Request data portability
To exercise any of these rights, email us at info@sgnspirit.com.
Lawful Basis for Processing (GDPR)
For users in the European Economic Area (EEA), we process your data based on:
- Your consent
- Contract performance (e.g., fulfilling an order)
- Legal compliance
- Our legitimate interests (e.g., fraud prevention, analytics)
Data Retention
We retain your data as long as needed for business and legal purposes. You may request deletion at any time, subject to legal exceptions.
International Data Transfers
Data may be processed in or transferred to Canada, the United States, or other jurisdictions. We ensure such transfers comply with GDPR using standard contractual clauses or similar safeguards.
Do Not Track
We currently do not respond to “Do Not Track” browser signals, due to a lack of consistent industry standards.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated effective date.
Summary of Key Commitments
| Practice | Description |
|---|---|
| Data Collected | Contact info, payment data, usage behavior |
| Purpose of Use | Order processing, marketing (if opted-in), analytics |
| Sharing Partners | Payment processors, analytics tools |
| Sales of Data | No |
| Targeted Advertising | Yes, but opt-out available |
| User Rights Supported | GDPR, CCPA, PIPEDA |
| Data Retention | As needed for legal/business purposes |
