01
Payment
Available Methods, You can choose payment methods such as credit card, PayPal, etc
02
Options
Flexible Payment Choices, You can choose payment methods such as credit card, PayPal, etc
03
Currency
US Dollars, Canadian Dollar, Euro
Shipping Policy
At Siguniang Spirit, we are committed to offering reliable and affordable shipping options for our valued customers across North America, Europe, and beyond.
🌍 Where Do We Ship?
We currently ship to most countries, including:
United States
Canada
United Kingdom
Most EU countries
We do not ship to the following regions due to logistics limitations:
Cuba
Iran
Sudan
Syria
Indonesia
Philippines
We are actively working to expand our service coverage.
🚚 Shipping Rates
Free Standard Shipping on all orders over USD $69 (excluding promotional/free gift items).
For orders below $69, a flat shipping fee of $16 USD applies.
Shipping charges for free promotional items are not waived even if combined with paid items.
We may run free shipping promotions during festival seasons—stay tuned by subscribing to our newsletter.
⏱️ Delivery Time
Total delivery time = Processing time + Shipping time
Processing time: 2–5 business days
Shipping time: 10–20 business days
Please note that delivery to certain remote areas, such as parts of South America and Russia, may take over 30 days due to customs or carrier issues.
📦 Order Tracking
Once your order is shipped, you will receive a tracking number via email.
You can track your package at:
https://sgnspirit.com/track
Please allow 1–2 business days for tracking to become active.
❗ Lost or Delayed Packages
If you do not receive your order within 60 days of dispatch, please contact us at:
📧 info@sgnspirit.com
We will resend your order or offer a full refund after confirming the loss with the carrier.
Payment Information
We accept safe and secure payment methods via trusted third-party processors.
💳 Accepted Payment Methods
Visa / Mastercard
American Express
Apple Pay
Google Pay
Shop Pay
PayPal
Your card information is encrypted and processed through secure gateways.
We do not store your payment details.
💡 PayPal Option
If you select PayPal at checkout, you will be redirected to PayPal’s secure portal.
No PayPal account? You can still pay as a guest using a credit/debit card via PayPal.
⚠️ Payment Troubleshooting
If your transaction fails, please:
- Double-check your billing information and card validity.
- Contact your bank to authorize the transaction.
- Try an alternate payment method.
- Reach out to our support team at info@sgnspirit.com if the issue persists.
Currency and Pricing
Prices are listed in USD by default, and may adjust to your local currency based on location.
Any taxes, duties, or VAT are the responsibility of the customer if required by destination country.
For any questions or assistance, please feel free to reach out to us:
📧 info@sgnspirit.com
Thank you for supporting our spiritual craftsmanship.
Track Your Order Status Easily and Quickly
✓ Receive real-time updates on your order’s journey. ✓ Ensure your precious jewelry arrives on time.
What payment methods do you accept?
We accept various payment methods including major credit cards, PayPal, and bank transfers. All transactions are processed securely, ensuring your information is protected. You can choose to pay in US dollars or euros, making it convenient for our North American customers.
Can I pay in different currencies?
Yes, you can pay in either US dollars or euros. Our website automatically converts the prices based on your selected currency, ensuring a seamless shopping experience for all our customers across North America.
How can I track my payment status?
You can track your payment status through your account dashboard. Once your payment is processed, you will receive a confirmation email with details. For any inquiries, feel free to reach out to our support team.
Is my payment information secure?
Absolutely! We prioritize your security and use advanced encryption technology to protect your payment information. Our payment gateways are compliant with industry standards, ensuring that your data remains confidential and secure during transactions.
What if my payment fails?
If your payment fails, please check your payment details and try again. If the issue persists, contact our customer support for assistance. We are here to help you resolve any payment-related issues promptly and efficiently.
Are there any additional fees for currency conversion?
There are no additional fees for currency conversion on our site. The prices displayed in your selected currency are final, and you will not incur extra charges during the checkout process. Enjoy a transparent shopping experience with us!